Current version's compatibility:
Windows systems:
Windows 98 - compatible Windows XP - compatible Vista - compatible
Windows 7 - compatible
Apple Mac systems:
Compatible with: Mac OS 7.61 - Mac OS 9.2.2 or under Mac OSX in Classic mode.
Intel Macs - not compatible.
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General questions:
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| Q. What are
the hardware requirements for using ShopFront? |
| A. The Hardware
specifications can be found here. |
| Q. Does ShopFront handle
multiple warehouses? |
| A. Not in the current version. |
| Q.
Is ShopFront suitable for wholesale environments? |
| A. There is no
impediment to use of ShopFront in a wholesale environment.
Please contact our staff for specific requirements. |
| Q. What happens if the
system thinks an item is not in stock. |
| A. An item not in stock may still be
sold, it's stock level will go negative until a delivery
is entered. |
| Q. How customizable are
categories / products? |
| A. ShopFront supports a virtually unlimited
number of Inventory Groups (or Product Categories) |
| Q. Is there a limit to
the number of types of transactions? |
| A. ShopFront supports a virtually unlimited
number of transactions. |
| Q. Is ShopFront suitable
for a motor vehicle service station? |
| A. ShopFront is suitable for a small
mixed business service station, but does not provide an
automated interface to the petrol pumps. |
| Q. Does ShopFront allow
you to create an item from a number of other items, like
a kit or a bundle? |
A. Not currently, but we may consider it in the future if there is enough demand for it.
|
| Q. Can ShopFront handle
splitting boxes of items? Just say you have a carton of
beer and you want to be able to sell it as either a full/half
or six pack. |
| A. Currently ShopFront can handle it
only if each is set up as a different item. It cannot know
that you have broken up a 6-pack into singles. |
| Q. Does ShopFront guard
against fraud? |
| A. ShopFront provides a full audit trail
capability which can track all transactions. |
| Q. Is there the provision
for the linking of eftpos and cc machines directly to the
system? |
A. No, not currently.
|
|
Q. If stock has been damaged and has to be sent back
to the supplier, is the stock automatically deducted from
the inventory?
|
| A. Yes, returns to suppliers
may be deducted from stock or not deducted as required. |
| Q. For stock
that has been sold, can ShopFront print a 'Sold' sticker
or automatically deduct stock from the inventory with the
client's details on them so as to not inadvertently sell
sold stock that has been held for a specific client until
needed? |
| A. No, not currently, this
must be done as a part of the stores procedures, however
ShopFront lets you know when items that a Customer has specially
ordered arrive so that you can hold them for collection.
ShopFront also knows that items are on Customer orders and
will re-order more items if required. |
|
Q. Does ShopFront record sales against particular salespersons
for calculating commission's?
|
A. Yes it does. You can then
produce a commission report for the totals.
Q. Is it possible
hot swap all USB devices?
A. Our advice
here is to turn off all power to your system before removing
or swapping any cables at any time.
Q. Barcode labels.
ShopFront requires '3 of 9' labels,
They must be printed by either a laser or a high resolution thermal
printer. Utilising your own system printer would probably be the most convenient
and price effective option.
Standard printer labels can be purchased at most office suppliers.
You can use a dymo printer, as long as it adheres to the above
criteria. BUT please note: this would operate independent of the actual
ShopFront program, requiring you to manually enter each required
barcode. We could not provide any service /support.
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